Privacy Policy and Cookie Policy
This privacy policy sets out how Friends of Lowndes Park uses and protects any information given when using the lowndespark.org.uk website. It also explains how we manage the information we hold about our Members and Subscribers. We may change the Policy from time to time, so if you are interested you should check back periodically for an updated version. By using our website, you’re agreeing to be bound by this policy.
As a small community group focused on working with our members and supporters, we are exempt from registering with the Information Commissioner’s Office. We are working according to the General Data Protection Regulation.
Your information
We collect information about you when you use our website or contact us. For example, when you become a Member, sign up as Subscriber to receive our newsletters, or make a donation. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We do not give or share your name or details to any third party, unless required by law to do so.
What type of information is collected?
- The personal information we collect might include your name, email address, postal address, IP address, and information and what pages on our website you access.
- If you make a donation online, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of transactions.
What we do with the information we gather
We will use your information in the course of carrying out our work as a community group. This includes:
- Processing donations you make;
- Keeping you informed, and seeking your views or comments, about our activities;
- Administering membership, volunteering programmes, projects and grants;
- Carrying out obligations arising from any contracts entered into by you and us.
- Internal record keeping
We will review our retention periods for personal information on a regular basis.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
- We DO NOT use your personal information to send you promotional information about third parties.
- We will not sell or rent your information to third parties.
- We will not share your information with third parties for marketing purposes.
We may pass your information to third parties who act as ‘data processors’ for the purpose of undertaking a task or providing a service. For example, we use Mailchimp to deliver our newsletters. This information will only be what is necessary in order to carry out our activities.
When you make a donation, it is processed by a third party payment processor,
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Your choices
You have a choice about whether or not you wish to receive information from us. When you become a Member or a Subscriber to our newsletters, you are consenting to receive email or phone communications about our activities, including for fundraising purposes.
In any case you can edit your contact information and your preferences at any time, and choose to no longer hear from us. You will find an option to ‘unsubscribe’ or ‘changes your preferences’ at the bottom of all our email newsletters. Alternatively, you can contact us by email.
You have the right to ask for a copy of the information Friends of Lowndes Park hold about you.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information.
Non-sensitive details are transmitted normally over the Internet, and we can never guarantee this to be 100% secure. Once we receive your information, we will make our best effort to ensure its security on our systems.
Links to other websites
Our website may contain links to other websites of interest – for example other local community group or organisations.
However, once you have used these links to leave our site, you should note that we do not have any control on the information on these external websites or how they collect data. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting external sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union. By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you are agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you have any questions or concerns please contact us at via the contact form or write to us at 28 Poles Hill, Chesham, HP5 2QP.